Shipping policy

Thank you for supporting The TMM Brand. Each item is handmade with care and prepared specifically for you. 

Processing Time
Orders are typically processed and shipped within 2 business days. During high-volume periods, processing time may extend slightly. 

Shipping Time
Once shipped, delivery typically takes 3-7 business days depending on your location within the United States. 
Please note that shipping times are estimates and may vary due to carrier delays.

Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method. 

Tracking Information
Once your order ships, you will receive a confirmation email with tracking information. 

Lost or Delayed Packages
The TMM Brand is not responsible for delays caused by the shipping carrier. If your package appears lost, please contact us and we will help assist in locating it. 

Incorrect Addresses
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly entered addresses.

Handmade Quality
Because each item is handmade, slight variations may occur. This is part of the beauty and uniqueness of handmade products.